Welcome Property Managers

ROC Paper Service, with a smile!

Postal or Email ๐Ÿ“ฎ

A) Print copies of your Notices and include a company check when mailing to the address below;

620 Park Ave 103

Rochester, NY 14607

B) Send your completed letter(s) by Email using a common document file format (or Google Doc).

A link to your Job Info Sheet(s) and corresponding PayPal Invoice will be included in our reply email.

24x7 Access ๐Ÿ“…

The Info Sheet will contain details about the Service(s) requested, the documents provided, notes and special instructions, and a link to your entire cloud storage directory.

Pricing Information ๐Ÿ’ฒ

Local Property Managers receive 10% off when submitting as few or as many as Notices necessary, ensuring you'll pay no more than $58.50 / each, including postage, with no hidden fees. All invoices are due on receipt.

30 Day, 60 Day, and 90 Day Notice(s) are also eligible for a 10% local property manager discount.

Proof Positive ๐Ÿ“ท

As attempts are updated you'll find Proof of Service; including links to photo images containing the physical address & GPS coordinates, date, time, and the name of the Process Server stamped on the image. These photos are automatically uploaded to and independently verified by Google!

Example: Open this link, click on the image, then the information tab.

Facilities Access ๐Ÿ”‘

Larger multi-unit properties in some cases require keys or access codes to outer doors. Access must be provided on an as-needed basis to complete proper Service of Legal Process.

Good Faith Effort ๐Ÿ‘

If a tenant or suitable person can't be reached after three (3) attempts, on three (3) different days, at three (3) different times of day, the notice will be placed in a printed & sealed envelope marked "PERSONAL AND CONFIDENTIAL" for the "RESPONDENT(S)" and "AND ALL OTHER TENANTS," and hung from the doorknob by a stapled rubber band. USPS First Class and Certified Mail sent within 24 hours is also included (as is with "Substitute Service").

Sample Document ๐Ÿ–จ๏ธ

This sample 14 Day Notice to Pay or Quit is free to download and edit, or you may submit your own.

The End Result โ˜‘๏ธ

Once Service has been completed, up to three (3) signed & notarized Affidavit(s) of Service per / address will be returned within one (1) to three (3) business days. Your attorney may need the originals to include within their request for a court date if the tenant fails to pay or quit within as few as three days after the Notice expires.

The "green CERTIFIED tag with the tracking number & red stamp from the local post office" will be attached to the Affidavit of Service (as required).

New York State's Eviction Laws (updated for 2019)

New York Governor Andrew Cuomo signed the Housing Stability and Tenant Protection Act of 2019 into law on June 14th of 2019, with several key provisions affecting Upstate New York landlords with both commercial and residential leases.

โš ๏ธLandlords can NO LONGER deliver Notices directly! โš ๏ธ

One key provision requires that 14 Day (or other length / term) Notice(s) be "Served" in same manner in which a Notice of Petition is "Served." A Property Owner or Manager may deliver an invoice, or a note indicating that they have not yet received rent due, but not a legal "Notice to Pay or Quit."

"Service" has specific meaning with regard to Legal Process.

"Parties to the action" are prohibited from providing "Service."

Serving a legal "Notice to Pay or Quit" improperly can be a critical component of defense for a Tenant who claims they've been evicted illegally, and may expose both the Property Owner & Management Company to claims of Landlord Harassment. Using a Notice that hasn't been properly Served as the basis on which to request a Hearing may be construed as Filing a Fake Eviction Against the Tenant.

Landlords can NO LONGER deliver Notices directly!

Request that ROC Paper Service also Serve your Notice(s) of Petition!